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Privacy Policy

Effective Date: 6th Dec 2024

Introduction

At Blue, we prioritize the security and privacy of our users' data. This Privacy Policy explains how we collect, use, store, and protect your information across our services, including the Meeting Recorder and AI Notetaker and Analytics and AI Roleplays for SDRs. We are committed to safeguarding your data and are actively working toward achieving SOC 2 compliance, ensuring our practices align with industry-leading security and privacy standards.

1. Data We Collect

Meeting Recorder and AI Notetaker

To deliver seamless meeting recording, transcription, and summarization, we collect:

  • Meeting Data: Audio, video, and metadata such as meeting start/end times and participant details.
  • Chat Data: In-meeting messages, including shared links and notes, to provide comprehensive meeting insights.
  • Integration Data: Calendar and platform information accessed via secure OAuth integrations with platforms like Zoom and Google Calendar (managed through Paragon).

Analytics and AI Roleplays for SDRs

For users participating in AI roleplay sessions, we collect:

  • Transcripts: Text-based logs of conversations with the AI bot.
  • Audio Recordings: Recordings of roleplay sessions for analysis and improvement.
  • User Data: Profile and session activity details to generate personalized analytics and insights.

2. How We Use Your Data

Meeting Recorder and AI Notetaker

  • Record, transcribe, and summarize meetings to provide actionable insights.
  • Generate timestamped summaries for easy navigation and playback.
  • Store meeting content securely for 3–6 months, depending on user or organizational preferences.

Analytics and AI Roleplays for SDRs

  • Store transcripts and audio recordings of roleplay sessions for skill-building, analytics, and review.
  • Retain roleplay data until users choose to delete it or their account.

3. Data Retention

  • Meeting Recorder and AI Notetaker: Meeting data is retained for 3–6 months, unless otherwise specified.
  • AI Roleplays: Data is retained indefinitely until the user requests deletion or deletes their account.

4. How We Protect Your Data

We use advanced security measures, including:

  • Encryption: Data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
  • Access Control: Role-based access ensures only authorized personnel can view sensitive data.
  • Monitoring: Continuous monitoring for potential security incidents with real-time alerts.
  • SOC 2 Compliance: We are in the process of achieving SOC 2 certification, demonstrating our commitment to data security and privacy.

5. Your Rights

You have full control over your data, including:

  • Access: View, download, and review meeting recordings, transcripts, and roleplay analytics.
  • Deletion: Request deletion of specific data or your account through our user-friendly settings interface.

6. Data Sharing

  • We do not sell your data to third parties.
  • Data is shared only with trusted service providers (e.g., Deepgram for transcription, Paragon for integrations) under strict confidentiality agreements.

7. Updates to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website or directly to users.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Email: [email protected]

By using Blue, you agree to the practices outlined in this Privacy Policy. We are dedicated to protecting your data while delivering powerful tools to enhance your productivity and growth.